Robert H. Hertel, M.S., PHR
A highly seasoned, self-motivated, enthusiastic, knowledgeable and dedicated, university & college cabinet executive level academic and student services senior administrator, academic program manager & administrator, institutional research and strategic planning department administrator, lecturer/faculty specialist, human resource and organizational leadership development training specialist; possessing additional value-added skills in program and curriculum development, program administration & coordination, faculty and student development, organizational communications, and human relations.
Experience:
Current: San Diego Mesa College: Contract Faculty since 1998 facilitating courses in Human Relations, Business Communications, Introduction to Business and several past marketing courses.
Previous: June 2006-July 2009: Position eliminated due to State of California budget cuts.
Associate Vice-Chancellor Districtwide Academic, Student, Planning and Research Services Grossmont-Cuyamaca Community College District (Interim):
Under the direction of the Chancellor, duties are to plan, organize and coordinate districtwide academic affairs and student services, strategic planning processes and institutional research in support of the multi-college District’s ‘Way Forward’ and District goals and objectives.
Plan, organize, coordinate, manage and implement comprehensive institutional research and planning services and maintain currency in effective planning and research methodologies. Design and implement appropriate research strategies, validate processes and research instruments, validate for accurate data collection and processing and provide district, colleges and public with essential reports and presentation of data findings.
Support manage and coordinate the development and maintenance of an institutional strategic planning process that includes long-range planning. Train, schedule, assign, supervise and evaluate the performance of and coordination for planning, alignment and policy development for academic affairs and student services. Provide leadership in the coordination of curriculum goals and academic standards; assist in the development, evaluation, coordination and improvement of course outlines and student learning outcomes and objectives to assure districtwide alignment.
Provide leadership and coordination of district and college policies and procedures related to accreditation, admission, registration, and other additional student services and matriculation processes to ensure districtwide alignment and removal of barriers to students. Advise and confer with the Chancellor regarding leadership and management issues regarding programs and services provided by the district including regularly required revisions and updates of district policies and procedures.
Serve on Chancellor’s Cabinet. Maintain and warehouse the district master course list and course outlines. Represent the Chancellor as required at various shared governance councils and committees as well as task-force groups. Plan, design and consult with district and college administration regarding a variety of projects related to District institutional and program evaluation, effectiveness, and decision making; develop and perform a variety of planning research and analysis.
Maintain current knowledge and application of legislation and educational trends pertinent to instructional philosophy and practice. Collect, assemble and analyze data and supervise in the design and preparation of scheduled analytical reports. Provide research relevant to effective matriculation processes and activities. Serve on statewide research and planning committees, college governance committees and councils and present findings at state and national conferences.
Communicate effectively with a variety of administrative district and college departments, as well as with outside organizations as well as the California State Chancellor’s Office. Support, implement and promote compliance with District’s staff diversity and affirmative action plan in all aspects of employment and education; encourage cultural and ethnic diversity in staffing, curriculum, programs, and services. Exercise strong and dynamic academic leadership that advances the district mission and development.
Facilitate effective communication processes and strategies among administrators, faculty, staff, students, the community, Chancellor and Governing Board within the framework of a multi-college district.
Previous Administration and Instruction:
Chapman University: Academic Program Manager/Lecturer-Faculty Specialist
Duties and responsibilities include leadership in academic and administrative program management, academic program planning, admissions, matriculation, academic advisement and degree counseling, maintenance of student records in the undergraduate degree programs for Organizational Leadership, Criminal Justice and Humanities as well as graduate Criminal Justice and Organizational Leadership degree and certificate programs.
Responsible for course and faculty planning and scheduling of annual academic offerings, provide course and degree relevant research for recruitment and retention strategies, research and schedule faculty course assignments and coordination by term and as a dynamic two year forecast for over 200 academic courses annually, hiring and evaluation of exceptional faculty, design and facilitate ongoing faculty development, research, analyze, develop and implement effective marketing strategies and plans for program maintenance and growth, perform community outreach through speaking to groups and business and recruitment fairs, develop corporate partnerships with associated degree programs, work with community colleges developing partnerships and articulations for transfer, military liaison for on-base military academic and extended education programs, serve as the Chapman University liaison to the San Diego Education Consortium, develop highly-effective collateral marketing materials with campus Directors and Faculty Chairs, maintain student databases and records, prospect inquiry tracking and follow-up, coordinate recruitment students through on-site information sessions, effective student academic advisement for all responsible programs, student advisement and counseling intake into degree programs and admissions, facilitating courses since 1995 and Program Coordinator and Lecturer/Faculty Specialist for the Organizational Leadership graduate and undergraduate degree program.
Developed and facilitated a variety of over 100 courses and certificates in Organizational Leadership, Human Resource Management & Development, Organizational Communications, Methods of Critical Inquiry and Research Project One and Two and other graduate and undergraduate courses. Performed program review and redesign on the new course development team for Organizational Leadership Studies, both locally in San Diego and with university program-wide degree coordinators. Developed new academic courses and serve as course custodian for several graduate and undergraduate courses. Serve on several university committees, such as recruitment and retention, Bachelor of Arts in Organizational Leadership Redesign, Community College Recruitment.
Researched, surveyed, analyzed and authored the Institutional Organizational Leadership Degree Five Year program review report and vision, contributing to the degree program’s five year program review at the Orange, CA campus and the future vision for the San Diego Campus program. Developed and facilitated a variety of new courses in the undergraduate and graduate degree programs as well as provided training to faculty in effective facilitation and adult learning skills on a continual rotation.
Developed the program’s annual schedule for both the graduate and undergraduate OL programs and created student databases to more efficiently and effectively track student progress throughout the entire degree program to ensure student success. Recruited, trained, and scheduled faculty for annual terms in both the graduate and undergraduate OL programs.
Provided significant contribution of new marketing ideas for the OL program’s marketing plan through participation with program coordinators, program chair, and marketing director in teleconferenced ‘brain-storming’ sessions and face-to-face meetings. Scheduled appointments and interviewed with graduate and undergraduate prospective students and have successfully maintained the San Diego OL program while preparing it for future growth through effective strategic succession plans.
Have solicited screened, interviewed and hired new faculty as well as provided follow-up regarding teaching and classroom management and have performed performance evaluation for faculty. Developed and assisted in the development and implementation of a variety of new special topic courses in leadership and communications. Provided extensive program administration to the Chapman undergraduate degree programs. Participated in two Chapman University College W.A.S.C. accreditation process, being interviewed by W.A.S.C. evaluators regarding academic program status and vision by the accreditation team.
Current Instruction:
San Diego Mesa College: Adjunct faculty
Adjunct faculty, facilitating courses in the degree disciplines of human relations, business, marketing, and communications. (Teaching at Mesa since 1998).
Previous Instruction:
Webster University: Assistant Professor
Instructing graduate level courses in Managerial Leadership
Previous:
Leadership Advantage:
Providing organizational/individual specific assessment, training and organizational leadership development programs and services to both public and private sector organizations as well as coaching individuals for success. (Since 1992) Some notable work with organizations such as the Advanced Learning Institute chairing national conferences on key management/leadership issues, The Ken Blanchard Companies as an initial member of their ‘think tank’ as the sole outside consultant working directly with Marge Blanchard and the Blanchard consulting partners with developing their ‘Office of the Future’ project. The City of National City for the fourth time developing and facilitating their annual Management Conference.
Previous Instruction:
San Diego Golf Academy: Instructor
Adjunct Faculty from 1995 until August 2000, developing and facilitating over 100 courses in Business Management, Communications, Marketing, and Human Resource Management. Courses are taught as part of an accredited two-year associate degree program relevant to the business aspects related directly to the golf industry.
This is the unique college that is exclusively recognized internationally as the leader in the industry with over 600 current students from around the world, located on four campuses throughout the United States. My expertise is working with diverse student populations from every corner of the world and educational levels ranging from high school graduate through Ph.D. and a wide range of personal/professional experience levels.
Previous Instruction:
Cabot College: Instructor
Adjunct Instructor facilitating courses in Communications and Accounting for this post-secondary vocational education college. Career advisement for students.
Previous:
National Scouting Report of Southern California: Associate Director
A corporate college recruiting service designed for exceptional student academics, directly introducing students to the prospective schools increasing their opportunities for acceptance into colleges and universities as well as provide additional availabilities for scholarship funds. A variety of strategies were incorporated to promote the student to the schools, primarily having an extensive database available to the schools on-line.
Previous:
The Connection: Director of Marketing
Director of Marketing, Business Development for a 64,000 circulation local newspaper in North County San Diego as well as the parent company, Absolutely Graphic. Began this new business venture with partners with initial target market of 11,000 and grew distribution to 64,000 in 9 months. Responsible for marketing functions, sales force, business development, and public relations. The connection was finally sold to a competing newspaper in the direct market area.
Education & Training:
Bachelor of Arts in Management, University of Phoenix | G.P.A. 3.68
Associate of Arts in Supervision, Palomar College | G.P.A. 3.81
San Diego State University Management Development Center Professional Certificate in Management and Supervisory Training
Society for Human Resource Management National Certification Institute PHR (Professional Human Resources) Certification
State of California: Post Secondary and Vocational Education State Certified
Professional Certificate in Supervision, Palomar College
Blanchard Training and Development, Certificate in Student Self-Leadership Skills
Expanded Learning Institute, ‘Team Spirit’ Facilitator Certified
N.A.S.P.A. Institute Certification
Numerous additional training and courses in leadership and organizational development, including the Western Organizational Management & Teaching Conference
Homeland Security Planning for Campus Executives, West Virginia University
Professional Affiliations: Current and Past
Executive Director: San Diego Leadership Initiative www.LeadershipInitiative.org
American Society for Training & Development: 1995 Executive Board Director of Marketing (San Diego Chapter). ASTD ON-LINE national facilitator for Management/Leadership discussion groups.
Society for Human Resource Management National Certification Institute SHRM (PHR) Certified
Organization Development Network of San Diego
San Diego Organizational Leadership Association
Chapman University Alumni Association
Career & Personal Achievements:
Served 2002-2007 on the San Diego and Imperial County American Red Cross Board of Directors as board secretary, chair of Service Delivery Committee, participating on strategic planning and marketing committees and providing research and strategic planning for the most efficient and cost effective service delivery for the chapter.
Appointed by Red Cross Board of Directors to assemble a “Blue Ribbon Committee’ to investigate, research and provide recommendations to allegations as a result of the Alpine Fire controversy.
Founding member of the National Servant Leadership Initiative in August 2001 in New York with fellow members Larry Spears (Greenleaf Center for Servant Leadership) Lori Beth Jones (National/international best- selling author), Drs. Ken Blanchard and Phil Hodges (international best-selling authors) and others.
Representing Chapman University working with the Ken Blanchard Companies consulting with Drs. Ken and Margie Blanchard and consulting partners with their ‘Think Tank’, assisting in developing their cutting edge ‘Office of the Future’ project.
Served as graduate/undergraduate academic program manager for Chapman University San Diego nationally recognized Organizational Leadership degree programs.
Recruited by Dr. Ken Blanchard to serve on his Leadership Initiative planning group of San Diego leaders to develop leadership guidelines for Dr. Blanchard’s vision for San Diego to become a model community for Servant Leadership as a city and as a government.
Guest speaker on KSDO Radio’s, Bruce Cook Show, speaking about organizational leadership and the effect it has on doing business in today’s dynamic work environment of change. Also discussed the impact of leadership in the K-12 educational area and the effect on our future work force.
Co-founder and faculty advisor to the Organizational Leadership Network (www.netlead.org). This organization enabled students, leadership faculty and professionals from other similar programs in other universities to network and attend skill-development professional workshops with name presenters.
National Conference Chair of 'Managing, Motivating, and Retaining Your Generation X Workforce' at the Sheraton Grand Torrey Pines for the Advanced Learning Institute, attended by top corporate executives from organizations including Dominos Pizza, Sprint, Bankers Trust, Honda, Kinetix, Fleishman-Hilliard, J.C. Penny, Mervyns, and Sandia Labs.
Executive Vice President, Carmel Mountain Ranch RCA; a 1,500-acre master planned community managing an annual operating budget of $2.8 million and reserves in excess of $2.7 million. Served this association in excess of 10 years developing community volunteer programs and architectural and landscape review committees. Worked closely with San Diego City Council members and various governmental agencies affecting the community growth and planned development best interests.
Instructor for the San Diego Society for Human Resource Management National Certification Institute training classes for PHR/SPHR certification examinations.
Developed and presented Pulse Engineering-Technitrol corporate management development transition program.
Developed and presented ‘Managing Successful Organizational Change’ for the city of National City’s Management Conference in 1995 and 'Executive Coaching' in 1998 and Leadership Development in 1999 & Servant Leadership in April 2000.
Keynote presenter at City of San Diego executive management conference for the American Management Association.
Served as the Executive Director of Marketing on the 1995 Executive Board of Directors for the American Society for Training and Development. ASTD,
Presented at the American Society for Training and Development’s 'Train the Trainer' program, Putting Humor in Training, at the ‘Improv’ Comedy Nightclub.
Educational Advisory Committee, ‘School to Career’ program for The Greater San Diego Chamber of Commerce Business Roundtable for Education.
Developed and presented ‘Career Development’ seminars for United States International University.
Guest lecturer at San Diego State University, National University, University of Phoenix and for USD's and SDSU’s Doctoral in Educational Leadership program. Have lectured at several San Diego area high schools in conjunction with the school to career programs.
Leadership Development Facilitator for The San Diego County Chicano Federation’s ‘Leadership Training Institute’s’ ongoing leadership certification program, integrating teaching and learning for both LTI and Chapman Organizational Leadership students for a 4 year period.
Curriculum development and instructor for Learning Bridges, a contract provider of educational programs accredited by California State University system. Courses are accredited at the graduate level, primarily for the K-12 market of faculty and school administration professional development. Most recent work, training the entire Lynwood, California school administration and board in effecting change processes and teambuilding.
Keynote speaker at Cal Western Law School speaking on servant leadership.
Speaker for City of San Diego Capital Projects and Engineering division on leadership in service-based environments.
Keynote speaker for USMC western regional recruiter symposium at MCAS Miramar
Keynote speaker on leadership for U.S. Navy Aircraft Maintenance Command for Captain James Duke at Naval Air Station North Island
Featured guest on international ‘World Talk Radio’s’ Values to Ethics: From Living Room to Boardroom on 3/8/05.
Keynote speaker for Blessing-White Conference on Servant Leadership
Facilitator and curriculum designer for the San Diego Leadership Initiative’s certification programs.
Keynote presenter to City of San Diego Engineering and Capital Projects Division on ‘Leadership’.
Keynote presenter to National Red Cross Leadership Conference along with presentations by former San Diego Mayor Jerry Sanders and Dr. Ken Blanchard
Contributing author to Jason Merchy’s book, ‘Living a Life of Values’, with an essay on servant leadership.
Keynote presenter to Region X Occupational and Economic Development Dean Conference at Humphreys.
Keynote presenter for San Diego Organization Development Network
Facilitator for Grossmont Cuyamaca Community College District’s Chancellor Cabinet strategic leadership retreat.
Facilitator for Cuyamaca College President’s Cabinet retreat
Facilitator for Cuyamaca College Senior Leadership retreat
Facilitator for Cuyamaca College and Grossmont College foundations Strategic Planning board retreats
Facilitator for City of San Diego Customer Service Initiative at the invitation of former Mayor Sanders of San Diego
Guest Lecturer at SDSU Doctoral in Educational Leadership for Community Colleges
Presenter for the ‘Lincoln Leadership’ program for senior command staff aboard the Supercarrier, USS Abraham Lincoln on deployment, 2008 and 2011 as well as provided new leadership programs annually for the Lincoln Leadership program.